Asal am aleikum ya rahmatulla ya barakatuh .
Quran.com Feedback Team
Assalamu alaikum wa rahmatullahi wa barakatuh,
Jazakum Allahu khayran for your report.
Could you please provide the following information to help us investigate?
Device model
Operating system and version
Browser or app version
Which Surah/Ayah you were listening to
What steps you followed before the issue occurred
If possible, please also share a screen recording showing the issue.
Quran.com Feedback Team