Full Translation mode does not work on PC
Sedat Burak Uzal
Assalam,
full translation mode does not work on PC. The other modes are working properly, though. In detail, the whole page of any Surah does not open when it is a full translation. The Arabic mode and the half Arabic mode works properly, though. Here is the screen shot of the dysfunction.
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Sedat Burak Uzal
Merhaba,
I appreciate the fast respond. But, the problem is still there.
To answer the questions, I am using windows 11 pro and my PC is equipped with Intel(R) Core(TM) 5 210H (2.20 GHz). Secondly, I use Google Chrome and there is no Incognito window used.
The website gets really slow after the new update. I know it because I have been using this website very long.
I am gonna upload a video, a better description of the technical issue.
Last but not least, I really appreciate the work you guy have done.
May Allah SWT reward you for all.
Gracias.
Quran.com Feedback Team
Wa alaikum assalam,
Jazakum Allahu khayran for reporting this issue and providing the screenshot.
We tested the
Translation Only
mode in Surah An-Nur, and it is displaying correctly on our end.Could you please confirm whether you're still experiencing this issue?
If so, please share your
operating system, browser, and browser version
, and let us know whether the issue also occurs in an Incognito window or another browser.If possible, a
short screen recording showing the issue
would also be very helpful for our investigation.We appreciate your patience and cooperation.
Quran.com Feedback Team
tech issue