Wrong streak count
complete
Sameer Shaikh
Assalamu alaykum,
I’m experiencing a problem with my account:
I had a long daily streak of 385 days, but it suddenly reset to 3 days, even though I read daily.
When checking my reading history, one date from an alternate month shows as not read, but I clearly read that day.
I tried manually marking that date as read, and it confirms afterward—so the system itself acknowledges it, yet the streak and history still show it as missed.
I’ve attached a screenshot clearly showing the discrepancy.
I believe this might be a sync or tracking bug (similar to issues described in other apps where streaks reset at midnight or due to sync problems) .
Could you please investigate and correct my streak/history? JazakAllah khair for your assistance.
Walid Moustafa
complete
Walid Moustafa
Apologies for the inconvenience caused over the past few days. The issue was due to a server problem, but it's now resolved. You can enter the missing days using the manual reading option. Please let us know if you need any help!
Sameer Shaikh
Walid Moustafa
Jazakallah khair
But even after i manually added my reading history my old streak didn't came back
The original streak should be 409 days but it's showing 24 days.
I hope you fix this issue
Jazakallah khair 💖
Walid Moustafa
Sameer Shaikh: Could you please add your manual reading on May 31, 2025 as that was the missed day? Please let us know if that solves the issue for you.
Sameer Shaikh
Walid Moustafa
Jazakallah khair brother I have added and now alhamdulillah the issue is solved , thanks for the support . 💖
Walid Moustafa
Assalamu Alaikum,
Jazakum Allahu Khairan for reaching out and notifying us about this issue!
To help us investigate further, could you please share the following information with us:
- Device name
- Operating system
- Browser name
Thanks,
Quran.com Feedback Team
Sameer Shaikh
Walid Moustafa
Device name: Realme 12+ 5g
Operating system: Android
Browser name: google chrome
Jazakallah khair