I lost my notes
L
Leen Abdin
Wa alaykom al salam,
Once I disabled iCloud sync, all of the notes were gone.
There is no hope to bring back the notes then?
Thank you
Quran.com Feedback Team
Assalamu alaikum,
Jazakum Allahu khayran for your patience while we looked into this.
For now, we recommend disabling iCloud sync for the Quran app to help prevent further issues with your notes. Our team is also working on improvements to notes and account syncing that should provide a more reliable experience in the future, insha’Allah.
We appreciate your patience and understanding.
Quran.com Feedback Team
L
Leen Abdin
Wa alaykom al salam,
It’s the native Quran iOS app.
The notes were stored in my iCloud.
Jazakom Allah al khair for your support!
Quran.com Feedback Team
Assalamu alaikum,
Jazakum Allahu khayran for reaching out.
Could you please confirm which app you are using on your iPhone:
the native Quran iOS app, or
the Quran.com App / QDC app?
Also, were you signed in to an account when you created the notes?
This will help us investigate the missing notes correctly.
Quran.com Feedback Team