Cannot log out and log back in again, I get an error message.
complete
Osama Sayed
complete
X
I’m having the same issue. It won’t let me view my account, won’t show my recently read, and my 40 day streak seemed to have disappeared as well as the 500+ ayahs that I’ve saved
Osama Sayed
Alsalamu Alikum, can you try again please?
Osama Sayed
Osama Sayed
Osama Sayed
We apologize for the inconvenience. We rate-limit an IP when too many requests were taken within a short period of time from that IP and it seems yours got rate-limited. May I ask what were you trying to do?
A
Antony
Alhamdulillah, brothers and sisterrs the account login is now working, in case you are not aware, jazakAllah khayr
wa salam Ibrahim
Osama Sayed
Osama Sayed
Merged in a post:
Logged out, won't let me log back in
RoyalPurple3
1) OS android 11 Redmi 9
2) browser Quran.com app (Chrome default phone browser)
3) screenshot attached
4) steps:
Saved collections and bookmarks.
Accessed during Maghrib
Opening app at Isha, and collections gone
Appear to be logged out
Tried to log in.
Error
Cleared memory, closed all apps
Restarted app
Can't log in
Not
Osama Sayed
planned
Alsalamu Alikum everyone, we apologize for the inconvenience. We will be fixing this issue soonest inshaAllah. Rest assured that any user data including bookmarks reading sessions, preferences, reading goals etc will not be lost. Jazakum Allahu Khairan for your patience!
A
Antony
Osama Sayed: asalamu alaykum, Osama, insha'Allah your team can fix this because as of a few mins ago I still get a "failed to login with email" error as per the screnshot. And the other screenshot shows the error with Google and Facebook atttempts
Hope the screenshots help, insha'Allah
wa salam, Ibrahim (Antony)
Osama Sayed
Merged in a post:
Login
M
Munira Shaikh
I can't logout or login and have lost all my bookmarks. Thanks for maintaining Quran.com
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