lost my 33 day long streak without a prior warning email that is normally received
Z
Ziam Satti
lost my streak this eid. please restore it for me, jazak Allah Khair.
email: ziamsatti@gmail.com
operating system: sometimes chrome on Android and sometimes chrome on windows
Quran.com Feedback Team
Merged in a post:
Streak
Lorraine
Salaam,
I updated my progress manually but my streak has ended and I wanted to know if there is anyway to restore it back?
Quran.com Feedback Team
Merged in a post:
Lost streak
Mohamed Conde
Assalamulaikum warrahmatullah,
Can I please have my streak restored I wasn’t aware it expires at midnight. I maintained it during Ramadan and would like to continue it and it really encourages me to keep pushing. Please help me restore it. May Allah reward this team for all that they do.
Quran.com Feedback Team
Merged in a post:
i lost my streak
Umar zandam
Assalamualaikum brothers and sisters i would like some help in trying to restore my streak wallahi i had a 623-day Quran streak and that was my motivation to keep going and keep growing with Allah. so pls if there's any help that can be provided then i would really appreciate that thank you. because it went from 623 days to now just being 18 days.
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Quran.com Feedback Team
Merged in a post:
Day streak resets
M
M K
Salaam Alaykum,
The issue I have is my streak keeps resetting after few days. I read and listen to the Quran every single day using Quran.com, yet the streak resets. Please see the attached screenshot.
Further info:
1) Operating system: Windows AND Android Mobile
2) Browser : Chrome AND Edge
3) Screenshot : Attached
Will appreciate some help here.
Thanks
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Quran.com Feedback Team
Merged in a post:
Streak ended on first day of eid. All previous reading sessions are not taken into account even though they are saved in the history.
Z
Ziam Satti
1) Windows 2) Chrome 3) HELP!
Mohammad Safir
You can change it in settings
M
M K
Walaykum Salaam
Thank you for your prompt response. Yes I am signed in on both devices with the same account. The bookmark feature also works perfectly and syncs between both devices as well.
Thanks
Quran.com Feedback Team
Assalamu alaikum Dear M K,
Jazakum Allahu khayran for reaching out and for sharing the screenshot and details.
We’re sorry to hear that your streak keeps resetting even though you read and listen to the Quran daily.
The screenshot shows the streak is currently displaying as 1 day, so we will share this issue with the team for review.
Could you please also confirm whether you are signed in with the same account on both Windows and Android?
BarakAllahu feek.
Quran.com Feedback Team
Quran.com Feedback Team
Assalamu Alaikum Dear Ziam Satti,
Jazakum Allahu khayran for reporting this, and we’re sorry for the frustration.
Could you please share the email linked to your Quran.com account, your timezone, and the date when the streak was disconnected? If possible, please also share a screenshot showing the saved reading history for that day.
This will help the team review why the saved reading sessions were not counted toward your streak.
Quran.com Feedback Team
Quran.com Feedback Team
Assalamu Alaikum Dear Ziam Satti,
Jazakum Allahu khayran for reaching out, and we’re sorry for the frustration caused by losing your streak.
We will share your account email and details with the team to review what happened with the streak and the missing warning email. If possible, please also share the approximate date this happened and your timezone, as this may help with the investigation.
Quran.com Feedback Team
Z
Ziam Satti
Quran.com Feedback Team Thank you for your response. As requested, here's everything you asked for:
Email: ziamsatti@gmail.com
Details: Woke up to read Quran on Eid Day One (27th May, 2026) after Eid Prayer at around 7 am, and discovered my streak to be reset to 0. I tried adding manual readings but to no avail, despite having a historical record of readings every single day in the past since the streak began. It's as though your algorithm refused to acknowledge the previous readings. (The streak had been maintained constantly ever since 24th April, 2026.)
Missing Email: How can I prove the existence something that doesn't exist? Ws mentioned earlier, I did not receive a warning email the way I used to every time my streak was about to break. This time, however, I did not.
Approximate Date: 27th May (Although I tried adding manual readings till 23rd May but it then only recognizes streak days from 23rd May and onwards, not the 30 days before that, for some reason.
Time Zone: GMT +5 (Tashkent/Karachi)
Looking forward to a prompt resolution. Jazak Allah Khair.
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